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商务接待英语范文

来源:免费论文网 | 时间:2016-09-04 16:39:43 | 移动端:商务接待英语范文

篇一:商务接待英语口语

询问访客身份: May I have your name, please? 请问您贵姓? What company are you from? 您是哪个公司的? Could you tell me what company you are representing? 能告诉我您代表什么公司吗?

如果碰到了老朋友可以说: What brings you here? 是什么风把你吹来了? 询问是否预约,来访目的? Do you have an appointment? 约好了吗? Would you give me your business card? 请给我您的名片好吗? And can I ask what you wish to see him about? 我能问一下您要见他有何事吗?

让客人稍候片刻: I'll see if he is available. 请让我看看上司是否方便。 Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。 给客人倒茶,礼貌待客: Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖) 带客人去见经理: Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐,琼斯先生和史密斯先生几分钟后就到。 Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。我去告诉他你已到。 Would you come this way, please? 请随我这边来。

婉言拒绝客人来访:

Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着,请问您的事情很紧急吗? He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。请留下你的名片好吗?

一定要为自己争取机会: I'll take just a few minutes of his time. 我只要占用他几分钟的时间。 I'd prefer to explain that to him directly. 我想我最好还是我领你去,以免你迷路。

接待(2)

在上一次,你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了: 安排各种活动: The tea party begins at 7 o'clock. 茶话会在7点开始。 How's the party, Mr. Taylor? 晚会如何,TAYLOR先生? The ceremony will commence as soon as the minister arrives. 庆祝会等部长一来就开始。 Our General Manager can't be here today, so I'm speaking on his behalf. 我们的总经理今天不能到会,因此由我代表他讲话。 We are going to show you the town while you're here. 你在此逗留期间我们将陪你在城里游览一番。 Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看? What

would you like to do this morning?There is nothing scheduled before lunch. 上午你想干什么?中饭前日程表上没有活动安排。 Is there anything planned for tonight? 今晚有什么安排? Have you anything in mind you'd like to do? 你是不是已有打算。 We'll visit a school in the afternoon as you proposed. 按你的提议,下午我们去参观一所学校。 I think it'd be better for me to take you there so that you won't get lost. 我想最好还是我领你去,以免你迷路。

在各项活动结束后与客人送别,首先告诉他启程的车票已经安排好了: We had reserved you two First class seats on the plane leaving Shanghai

for Hong Kong at 10:00 a.m. on Monday March 20. 我们已为你订了二张3月20日星期一上午10点由上海飞往香港的一等舱机票。 欢迎下次再来: If you would be kind enough to let me know in advance the date and approximate time of any intended visit,I will make arrangements to be on hand to receive you. 若蒙提前惠告计划来访日期及大致时间,我将亲自出面接待你。 对我们的接待工作您满意吗? If you have any

complaints to make about our service, we will be quick to make adjustments. 若对我们的服务有任何不满,请提出,我们会很快加以调整。 接待 作为公司的秘书,你是否总会有一些接待的工作要去做呢? 对待来访的客人,提供的服务应使他们感到宾至如归(feel at home),语言也要体贴,处处显示出您的热情周到: 客人到了,询问旅途情况: Mr. Taylor, it's indeed a pleasure to make your acquaintance. Welcome to our company. TAYLOR先生,与您相识真是荣幸,欢迎来我公司。 Did you have a good trip? 旅途还顺利吧? I hope you'll have a pleasant stay here. 希望你此逗留期间愉快。 I hope you've enjoyed your stayin Hangzhou. 但愿你在杭州这段时间过得开心。 We'll do our best to make your stay here a pleasant one . 我们将尽力使你在此逗留期间舒心。 You must be very tired after such a long journey. 经过这么长时间的旅行,你肯定很累。 既然客人劳累就赶紧安排他去宾馆吧: We had reserved one single room with a private bath for you. 我们已为你订了一个带浴室的单人间。 Your room is 1108. We'll take the elevator up. 你的房间号码是1108,我们乘电梯上去。 You will find Room 201 at the end of the corridor. 你走到走廊尽头就能看到201房间。 This way, please. 请这边走。 Come with me please! 请跟我来。 如果是外国客人,询问他会中文吗? Do you read Chinese? 你会中文吗? What language do you speak? 你说哪种语言? 安排好住处以后,领客人吃饭: Would you like a cup of coffee or tea? 你来杯茶还是咖啡? Do you want anything to drink? 你要喝点什么? 向客人提供帮助: If there's anything you'd like to know, don't hesitate to ask. 如果想要了解什么,尽管问吧。 If I can do anything for you, please don't hesitate to letme know. 如果我能为你做些什么,尽管说好了。 I'm glad to be of help to you. 我很高兴能对你有所帮助。 Are there any questions you'd like to ask before we leave ? 出发前,你们还有什么要问的吗?

篇二:商务英语接待用语

-----------【接待外宾常用英语】--------------

1、 Good to meet you. 很高兴见到你。

2、 Glad to meet you, too. 也很高兴见到你。

3、 Hi, I'm zhao hai. Welcome to my hometown!嗨,我是赵海,欢迎来到我的家乡。

4、Thank you. I'm David. 谢谢你,我是大卫。

5、How many times have you been to Wulumuqi? 你来乌鲁木齐多少次啦?

6、Actually it's my first time here. 实际上这是我第一次来这里。

7、 I'd like to have you for dinner. 我想邀您一起进餐。

8、 Thanks, it would be my pleasure.谢谢,这是我的荣幸。

9、 What do you feel like drinking?你想喝点什么?

10、Tea is fine with me. 喝茶好了。

11、 Do you like spicy food? 你喜欢吃辛辣的食物吗?

12、 The spicier the better. 越辣越好。

13、 Would you mind if I order for us?我来点菜介意吗?

14、Sure thing, we have the same taste.当然不,我们口味相同。

15、 How about some barbecue? 来点烤肉好吗?

16、No. Thank you. I’m stuffed. 不,谢谢,我吃饱了。

17、 It's wonderful to have friends visiting from afar. Cheers!有朋自远方来不亦乐乎。 干杯 !

18. To our friendship! 为我们的友谊干杯!

18、Cheers! 干杯!

19、Don't worry about him. It's just the alcohol talking.别理他。他在说酒话。

20、It doesn't matter, I know he's drunk.没关系,我知道他醉了。

21、 You use chopsticks so well. Where did you learn?你用筷子用的真好,在哪儿学的。

22、Just now, from watching you. It's not big deal.就现在,看着你用学的,不是什么大事。

23、 Sorry to keep you waiting. 很抱歉让你久等。

24、No problem. 没关系。

25、 Sorry, I didn't hear what you said. 对不起,我没听见你说什么。

26、 I said: Do you want me to help you? 我说:你需要我帮你吗?

27、 Thank you very much. 非常感谢。

28、You're welcome. It's my pleasure.不用客气,这是我的荣幸。

29、Do you want to join me for a game of tennis? 你想和我玩一场网球吗?

30、Only if you let me win.只要你让我赢的话。

31、 What a beautiful place! 这地方真美!

32、I feel the same way.我有同感。

33、The winters in Xinjiang are good and cold. 新疆冬天好冷。

34、 You can say that again! 你说得没错!

35、Have you been to the International Bazaar?你去过国际大巴扎了吗?

36、Yes! The buildings are so beautiful!!去过!建筑物特漂亮!

37、Have you been to other parts of Xinjiang?你去过新疆的其它地方吗?

38、I have been toTulufan. HannasLake and Shihezi.我去过吐鲁番、哈纳斯湖和石河子。

39、How was your trip to Hannas Lake ?你去哈纳斯的旅行怎么样?

40、It was wonderful. prettygood. 非常好。挺好。

41、What's your dream job? 你梦想的工作是什么?

42、I've always considered owning my own company.我一直在考虑拥有我自己的公司。

43、Don't you think that more companies should invest in Xinjiang?你不认为应该有更多的公司 来新疆投资吗?

44、 Indubitably. 毫无疑问。

45、How's your business? 生意怎样?

46、Business is booming. 生意可火了。

47、 Nice talking to you. 很高兴和你谈话。

48、Same here. 我也一样。

49、 I really should be going. 我真的要走了。

50、OK. Later. 好吧,回见。

51、 Before you go, let's take a picture together.在你走之前, 一起合张影吧。

52、Sure no problem. 当然没问题。

53、I hope to see you again. 我希望再次见到你。

54、Me too. 我也是。 55、Take care. 多保重。

55、Bon voyage. 一路顺风。 See you again in the near future. 后会有期!

56. All the best!祝你万事如意!

57.I hope you'll come back to China again! 希望你能再来中国!

58. I'll do that. 我一定来。

59、Sit down, please. Here is the menu. 请坐,给您菜单,先生。 May I take your order, sir? 您要点菜吗?

15、Here is the bill. Please sign it. 这是您的账单,请签字。

17、Thank you for telling us about it. 谢谢您告诉我们 I'll look into the matter right away. 我马上去处理这件事情。

18、I assure you it wont happen again. 我保证此类事情不会再发生。

【常用英语】

1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人)。

2、How do you do? 您好!(初次见面) Glad to meet you. 很高兴见到您。

3、How are you? 您好吗? Fine, thanks. And you? 很好,谢谢。您好吗?

4、Welcome to our hotel (restaurant, shop). 欢迎到我们宾馆(餐厅、商店)来。

5、Wish you a most pleasant stay in our hotel. 愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。(客人刚入店时) I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。(客人在饭店逗留期间) I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。(客人离店时)

7、Have a good time! 祝您过得愉快!

8、***hotel, front desk. Can I help you? ***饭店,前厅。您找谁?

9、Sorry, I've dialed the wrong number. 对不起,我拨错号了。

10、May I speak to your general manager? 能和你们总经理说话吗? Speaking. 我就是。

11、Sorry, he is not in at the moment. 对不起,他现在不在。 Would you like to leave a message? 您要留口信吗?

12、Pardon. 对不起,请再说一遍,好吗? I beg your pardon. 对不起,请再说一遍,好吗? 英语交流用语?祝贺用语

13、Congratulations! 祝贺您! 14、Happy birthday! 生日快乐! 15、Happy new year! 新年快乐!

16、Merry Christmas! 圣诞快乐! 17、Have a nice holiday! 假日快乐

18、Wish you every success! 祝您成功! 答谢和答应语:

19、Thank you (very much). 谢谢您(非常感谢)。

20、Thank you for your advice (information, help) 感谢您的忠告(信息、帮助)。

21、It's very kind of you. 谢谢,您真客气。

22、You are welcome. 不用谢。 23、Not at all. 不用谢。

Don't mention it. 不用谢。 24、It's my pleasure. 非常高兴为您服务。 (With pleasure.) (My pleasure.)

25、I am at your service. 乐意为您效劳。

26、Thank you for staying in our hotel. 感谢您在我们酒店下榻。

27、I'm sorry. 很抱歉。 28、Excuse me. 对不起。

29、I'm sorry, It's my fault. 很抱歉。那是我的过错。

30、Sorry to have kept you waiting. 对不起,让您久等了。

31、Sorry to interrupt you. 对不起,打扰您了。

32、I'm sorry about this. 对此表示抱歉。

33、I apologize for this. 我为此道歉。

34、That's all right. 没关系。

35、Let's forget it. 算了吧。

饭店英语交流用语?征询和指路用语

36、Can(May)I help you? 我能帮您什么吗? Yes, please. 好的。

37、What can I do for you. 我能为您干点什么?

8、Is there anything I can do for you? 有什么能为您效劳的么

39、Just a moment, please. 请稍等一下。

40、May I use your phone? 我能借用您的电话吗? Certainly. 当然可以。 Yes, of course. 然可以。

41、Go upstairs/downstairs. 上楼/下楼。

42、It's on the second (third) floor. 在二(三)楼。

43、Excuse me. 对不起。 Where is the washroom (restroom, elevator)? 请问盥洗室(休息室、电梯)在哪儿? This way, please. 请这边走 Turn left /right. 往左转/右转。 45、It's in the lobby near the main entrance. 在大厅靠近大门。

46、It's in the basement at the end of the corridor. 在地下室走廊尽头。

7、Mind/(Watch)your step. 请走好。

48、Please be careful. 请当心。

49、Please don't leave anything behind. 请别遗忘您的东西。

50、Don't worry. 别担心。

51、Take it easy. 放心好了。

52、Please don't smoke here. 请不要在这边抽烟。

53、Goodbye. 再见。 54、See you late. 再见。 55、Good night. 晚安。

56、See you tomorrow. 明天见。

57、Goodbye and thank you for coming. 再见,谢谢您的光临。

58、Goodbye and hope to see you again. 再见,希望再见到您。

59、Have a nice trip! 一路平安!

60、Wish you a pleasant journey! Good luck! 祝您旅途愉快!祝您好运!

店英语交流用语?前厅和客房部用语

1、Have you a reservation? 您预定过了吗?

2、May I know your name and room number? 您能告诉我您的名字与房间号吗?

3、Here is your room key. 给您房间钥匙。

4、Please pay at the cashier's desk over there. 请去那边帐台付款。

5、Are these your baggage? 这些是您的行李吗?

May I take them for you? 我来帮您拿好吗?

6、Housekeeping, may I come in? 客房服务员,我可以进来吗?

7、Leave your laundry in the laundry bag behind the bathroom oor. 请把要洗的东西放在浴室门后的洗衣袋中。

8、I hope I'm not disturbing you. 我希望没有打扰您。

9、One moment, madam. I'll bring them to you right away. 等一会儿,夫人。我马上送来。

10、I'll send for an electrician( doctor...) 我给您请电工(大夫??)。 餐饮部:

11、Sit down, please. Here is the menu. 请坐,给您菜单,先生。 May I take your order, sir? 您要点菜吗?

12、、What would you like to have, coffee or tea? 您要喝咖啡还是茶您要喝咖啡还是茶您要喝咖啡还是茶您要喝咖啡还是茶????

13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗?

14、Service hours are: (餐厅)供应时间是: 7:00a.m.to 9:00a.m.for breakfast. 早餐7点到9点。 11:30a.m.to1: 30p.m.for lunch. 午餐11点半到1点半。 6:30p.m.to 8:30p.m.for dinner. 晚餐6点半到8点半。

15、Here is the bill. Please sign it. 这是您的账单,请签字。

店英语交流用语?销售用语

1、What kind of rooms(foods) would you like to have? 您需要什么样的房间(吃什么样的菜)? 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。

3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。

4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 We accept your terms. 我们接受您的条件。

6、May I introduce myself? 让我介绍我自己。

7、May I present you a litter souvenir? 请接受我们的一点小纪念品。

8.Let's drink to our friendship! 为我们的友谊干杯!

9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯!

10、Cheers!(Bottoms!) 干杯!

11、How do you like Chinese food? 您喜欢中国菜吗?

12、What do you think of our service? 您对我们的服务有什么意见?

13、Thank you for your comments(compliment, suggestions). 谢谢您给我们提的意见(赞扬、建议)。 14、I'm afraid it's against the hotel's regulations. 这是违反饭店规章制度的。

15、In our hotel we don't accept tips. 我们饭店是不收小费的。 It's our pleasure to serve our guests well. 我们为能为客人服务好而感到高兴我们为能为客人服务好而感到高兴我们为能为客人服务好而感到高兴我们为能为客人服务好而感到高兴。。。。 Thank you all the same. 然而然而然而然而,,,,还是要谢谢您还是要谢谢您还是要谢谢您还是要谢谢您。。。。

16、I'm afraid you'll have to pay for the damage. 您必须赔偿。

17、Thank you for telling us about it. 谢谢谢谢谢您告诉我们谢您告诉我们谢您告诉我

们谢您告诉我们 I'll look into the mater right away. 我马上去处理这件事情我马上去处理这件事情我马上去处理这件事情我马上去处理这件事情。

18、I assure you it wont happen again.

我保证此类事情不会再发生我保证此类事情不会再发生我保证此类事情不会再发生我保证此类事情不会再发生。。。。

19、、、、Please don't worry, sir (madam) 先生(夫人)请不必担心请不必担心请不必担心请不必担心。 I will send someone up to your room right away. 我马上派人到你的房间去我马上派人到你的房间去我马上派人到你的房间去我马上派人到你的房间去。

20、I can't guarantee anything, but I'll try my best. 我不能保证,但我会尽力而为。

21、What can I show you. 您要买什么?

22、How do you like this fashion (color, size, design )? 您喜欢这种款式(颜色、尺寸、图案)吗? 23、The extra large size of this color is out of stock. 这种颜色的特大号已经卖完了。 Please try us again tomorrow. 请明天再来看看。

24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。 You may pay in cash or with credit card. 您可以付现金也可以用信用卡。

25、You have made a good choice, you have very good taste. 您真会买东西,眼力真好。 馆英语?预订房间 1.I'd like to book a double room for Tuesday next week. 下周二我想订一个双人房间。 2.What's the price difference? 两种房间的价格有什么不同?

3.A double room with a front view is 140 dollars per night, one with a ear view is 115 dollars per night. 一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。

4.I think I'll take the one with a front view then. 我想我还是要阳面的吧。

5.How long will you be staying? 您打算住多久?

6.We'll be leaving Sunday morning. 我们将在星期天上午离开。

7.And we look forward to seeing you next Tuesday. 我们盼望下周二见到您。

8.I'd like to book a single room with bath from the after-noon of October to the morning of October 10. 我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。

9.We do have a single room available for those dates. 我们确实有一个单间,在这段时间可以用。 10.What is the rate, please? 请问房费多少?

11.The current rate is $ 50 per night. 现行房费是50美元一天。

12.What services come with that? 这个价格包括哪些服务项目呢?

13.That sounds not bad at all. I'll take it. 听起来还不错。这个房间我要了。

14.By the way, I'd like a quiet room away from the street if the is possible. 顺便说一下,如有可能我想要一个不临街的安静房间

8.I want a double room with a bath. 我要一间有浴室的双人房。

29.How much a day do you charge? 每天收费多少?

30.It is hundred yuan a day including heating fee, but excluding service harge.

一百元一天,包括供暖费但不包括服务费。

31.It's quite reasonable. 收费十分合理。 32.How long do you intend to stay in this hotel? 您准备住多久?

33.Have you got through with the check-in procedure? 你是否已经办妥住宿登记手续?

34.Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning? 我能为我的朋友预订一间单人房吗? 他将于明天早上到达上海。

35.Would you mind filling in this form and pay a hundred yuan in advance or him. 请填好并

篇三:商务英语口语 接待客户

ChapterⅡ Receiving Clients

(接机,参观产品,社交娱乐等)

Background Knowledge (公司、人物介绍,对话情景)

Susan Wang, sales manager of Sunshine Import & Export co. ltd and her secretary , Diana Li are going to meet Fred Johns, the purchase manager of Global Trading Inc at Shanghai PuDong International Airport.

一,Meeting the Guest

1.At the airport.

Miss Li is meeting Fred Johns.

L: Excuse me, sir. Are you Mr. Johns from Global Trading Inc., New York? J: Yes, I am. You must be Diana Li from Sunshine Import & Export co. ltd?

L: Yes, it?s my pleasure to meet you. Welcome to Shanghai. Did you have a pleasant trip?

J: Well, I enjoyed it very much.

L: Anyway it?s a long way to China, isn?t it? I think you must be very tired. J: But I will be all right by tomorrow, and ready for business.

L: Great. Well, let?s go.

2.Introducing the Guest to the Superior.

Miss Li is introducing Mr. Johns to Susan Wang, the sales manager.

L: I would like to introduce you to Miss Wang, our sales manager. Miss Wang, this is Mr. Johns, the purchase manager from Global Trading Inc.

J: Nice to meet you, Miss Wang.

W: Nice to meet you, Mr. Johns. Welcome to our city. I hope you will enjoy your stay here.

J: Thank you. I have been looking forward to this trip.

W: We?ll do everything we can to accommodate you and make you comfortable. J: You are so nice. I hope we?ll have a good cooperation.

W: Great. Now let?s take a short rest in the waiting room. Then Miss Li and I will take you to visit our company.

J: Good idea. Let?s go.

二,Client Reception

1.Introducing the company.

Miss Wang and Miss Li are introducing the company to Mr. Johns.

W: Here is our company, Sunshine Import & Export co. ltd.

J: Yes, I?ve heard the company for a long time.

W: Well, we have been in this line for a long time. And we are one of the most competitive suppliers of this line. We have nearly 280 employees and sales of $ 9,806 million. We manufacture fine chemicals, e.g Rongalite C 98 PCT in lumps. Our products are sold in Britain, America, Japan, Italy and South East Asia and well appreciated by their purchasers.

L: Yes, and we always take customers first.

J: Great. Do you have any new products?

W: Yes, it is researched by our Research and Development Department. I think it will

be the best-selling lines.

J: Wonderful. Can I have a look at these new products?

W: Of course, Miss Li will show you around the different departments of our country, and then we will visit the products.

2.Introducing the department.

L: Follow me please, Mr. Johns. This is our marketing department.

J: Looks great.

L: Yes, Marketing department mainly advertises and markets products. And this way, this is our Research and Development department.

J: I?ve heard a new kind of chemical product has been developed by this department. L: Yes, this department is very important for the company. It is called “heart” of the company.

J: Do you have Dispatch department?

L: Of course, please turn right, and this is our Dispatch Department, which is responsible to send goods to customers. And we have a great After-sales department. J: It means whatever problems we have after sales, we can get help from this department.

L: Yes, we always take customers as our Gods. Our after-sales service is perfect.

3.Introducing the products.

Miss Wang and Miss Li are introducing the products to Mr. Johns.

W: Mr. Johns, now let me show you around our product exhibition room.

J: I can hardly wait to visit the products.

L: This way, please.

W: Ok, we are in the product exhibition room. Our latest products are exhibited here. L: Yes, in a word, our products have the excellent qualities and reasonable prices. We have 5-year warranty and the best service conditions. You can rely on us.

J: I am really interested in Type 1 &2. Would it be possible for me to have a closer look at your samples?

W: Of course, please.

(Mr. Johns is study the samples carefully.)

J: Now I can?t wait to consult the details of the contract.

三,Social Activities

1.Appointment and Visiting.

Mr. Johns has an appointment with Mr. Chen, the general manager of the company at 2 o?clock in the afternoon. He?s in waiting room now. Miss Li, the secretary, is receiving Mr. Johns.

L: Mr. Johns, may I help you?

J: I would like to see Mr. Chen.

L: Do you have an appointment?

J: Yes, he knows I?m coming. Our meeting is set for 2 o?clock.

L: Please wait for a moment.

(Miss Li is telephoning to Mr. Chen. Mr. Chen confirms the appointment with Mr. Johns)

L: Well, Mr. Johns, Mr. Chen is waiting for you. Wish you have a good time.

J: Thank you! Have a good day.

(Mr. Chen is having a meeting with Mr. Johns)

C: Nice to meet you, Mr. Johns.

J: Nice to meet you, Mr. Chen.

C: Do you have a good time here?

J: Yes. Thank you for such a thoughtful arrangement for me. Shall we make a time for our business talk?

C: You are a man of action, Mr. Johns. I?d like to invite you to a dinner party at the Grand Hyatt Hotel at 7 o?clock in this evening. After the dinner, we?ll make a time for our business talk. Ok?

J: Thank you for your kindness. I?ll be delighted to arrive on time.

C: See you later.

J: See you.

2.Giving a Banquet.

Mr. Chen is holding a banquet for Mr. Johns. Mr. Guan, the manager of Research and Development, Mr. Xiao, the finance department manager, Miss Wang, the sales manager, Miss Li, the secretary are all present.

C: Mr. Johns, it?s a pleasure to have you here.

J: It?s very kind of you to have invited me.

C: Now. I?d like you to meet my friends. Allow me to introduce them. This is Mr. Guan, He is in charger of the Research and Development Department. This is Mr. Xiao. He is the finance department manager, and you know, Miss Wang, the sales manager, Miss Li, the secretary. They are with us evening.

J: Oh, how nice. I am glad to meet you Mr. Guan and Mr. Xiao.

G.&X. : Glad to meet you, too.

J: It?s nice to see you again, Mr. Wang and Miss Li.

W&L: Nice to see you again, Mr. Johns.

C: Now, let?s be seated. This food is a Shanghai specialty. It?s very popular here. Help yourself, please.

W: Make yourself at home and eat it while it is hot, Mr. Johns.

J: Thank you. These dishes are all delicious. What?s the name of this?

C: It?s named Sautéed Shelled Shrimps. It tastes fresh, doesn?t it?

J: Yes, it?s wonderful. Thank you, Mr. Chen, what do we say in Chinese for “Bottoms up”?

C: We say “Ganbei”. I wish to propose a toast to our friendship and cooperation. Ganbei!

ALL: To our friendship and cooperation. Ganbei.

3.At the Export Commodities Fair.

Miss Wang, the sales manager is taking Mr. Johns to visit the Export Commodities Fair.

W: Mr. Johns, this way, please. The fair has been held once a year since 1990. Many visitors come to the Fair every year. And the number of visitors is increased every year. This year the number is expected to be over 10,000.

J: I am excited to be here. How crowded with the people.

W: Yes. Be careful. The Fair has become very important in our foreign trade. There are about 20,000 new products on display. Many Chinese foreign trade companies come here and do both import and export business here.

J: I suppose these products of the exhibition fair must be quite new in design. I am interested in looking around.

W: Ok, let?s go.

Notes:

1.sales manager: 销售经理

2.import: [im'p?:t] :n. 1. 进口,输入 2. 进口商品 v. 1. 进口2.输入 3.引进

3.export: ['eksp?:t]: n. 1. 出口, 输出 2. 出口商品 v. 1.出口 2.输出

4.Global Trading Inc.: Inc=incorporation 公司 全球贸易公司

5.accommodate: v. 1. 向…提供住处, 提供住宿2.使适应,使符合一致(to)

6.make sb. comfortable: 使某人宾至如归

7.cooperation: [k?u.?p?'rei??n] n. 合作,协作

8.hear …for a long time: 久仰大名

9.competitive: [k?m'petitiv]: adj. 竞争的,比赛的

10. supplier: n. 供应商

11. line: 行业

12. Rongalite C 98 PCT in lumps 98%雕白块(块状)

13. appreciate: [?'pri:?ieit] v. 欣赏,感激,赏识

14. purchaser: ['p?:t??s?] 买方,购买者

15. Research and Development Department: 研究和发展部门

16. the best-selling lines: 畅销品

17. marketing department: 市场部门

18. Dispatch Department: 运输部门

19. After-sales department: 售后服务部门

20. exhibition: [.eksi'bi??n]: n. 展示, 展览

21. warranty: ['w?r?nti] n. 保证,担保

22. rely on: 依赖,依靠,对…放心

23. confirm: [k?n'f?:m] v. 确定,批准, 证实

24.be delighted to: 很高兴做..

25. banquet: ['b??kwit]: 宴会,筵席

26. in charger of: 对…负责

27. be seated: 坐下

28. Sautéed Shelled Shrimps: 水晶虾仁

29. bottoms up: 干杯

Useful phrases and sentences

1. I am so pleased to have met you here.

我很高兴在这里见到了你。

2. Thank you for coming all the way to my company.

感谢各位专程远道造访本公司。

3. On behalf of our company, I?d like to say how delighted we are to receive you

here.

谨代表我方公司,很高兴在此迎接你。

4. Thank you very much for coming all the way to meet us in person.

谢谢您亲自专程赶来接我。

5. Excuse, I haven?t the honor of knowing you.

对不起,我还没有请教阁下的尊姓大名呢。

6. Ladies and gentlemen I am glad to have the honor of introducing…

女士们,先生们,我很高兴能有殊荣向各位介绍…

7. May I present Mr…., General Manager of …

请允许我介绍有下,…公司的总经理…

8. We really wish you will have a pleasant stay here.

我们真诚地希望你们在这里过得愉快。

9. If you don?t mind, we?d like to accommodate you ( put you up) at the Holiday Inn. 您若愿意的话,我们想把您安排在假日酒店下榻。

10. We?ll do everything we can to accommodate you and make you comfortable. 我们会尽力为您服务,使您有一种舒适如归的感觉。

11. If you should encounter any inconveniences, please do not hesitate to let me know, and I will be very glad to help you out.

您若有不便之处,请随时直言相告,我将很乐意为您排忧解难。

12. Maybe we could start with the Designing Department.

也许我们可以先参观一下设计部门。

13. Then we could look at the production line.

然后我们再去看看生产线。

14. Almost every process is computerized.

几乎每一道工艺都是由电脑控制的。

15. The efficiency is greatly raised, and the intensity of labor is decreased.

工作效率大大地提高了,而劳动强度却降低了。

16. I?ve been looking forward to visiting your factory.

我一直都盼望着参观贵厂。

17. I hope my visit does not cause you too much trouble.

我希望这次来参观没有给你们增添太多的麻烦。

18. I?m impressed by your approach to business.

你们经营业务的方法给我留下了很深的印象。

19. What kind of quality control do you have?

你们用什么办法来控制质量呢?

20. Could I have your latest catalogues or something that tells me about your company?

可以给我一些贵公司最近的商品价格目录表或者一些有关说明资料吗?

21. All products have to go through five checks in the whole process.

所有产品在整个生产过程中得通过五道质量检查关。

22. Our managing director Mr. Li will host a reception banquet in your honor tonight, and we would like you to come to the dinner this evening.

今晚公司总经理李先生将设宴为您洗尘,请光临。

23. Thank you very much for inviting me to this delightful dinner.


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