篇一：空乘英语300句
正常程序Regular Process
1. 登机 Boarding
1.1欢迎Greetings
1. 您好，欢迎您乘坐国航航班！
Good morning (afternoon, evening).Welcome aboard Air China.
2. 您好，欢迎您乘坐星空联盟成员国航航班！
Welcome aboard Air China, a member of star alliance.
3. 晚上好！请您出示登机牌。
Good morning (afternoon, evening). May I have a look at your boarding pass?
4. __先生/女士，请用毛巾。
Mr. / Ms. ___, here?s the towel for you, please.
5. __先生/女士，我们为您准备了橙汁、矿泉水和香槟酒，请问您喜欢哪一种？
Mr. / Ms. ___, we have prepared orange juice, mineral water and champagne for you. Which would you prefer?
6. __先生/女士，您需要换一下拖鞋吗，这样会舒服些。
Mr. / Ms. ___, would you like to put on your slippers? You will be more comfortable with them.
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7. __先生/女士，需要品尝一下香槟吗？我们配备的是卡迪亚香槟。 Mr./Ms._, would you like to try the champagne? We?ve got Cartier.
8. 天气比较冷，您需要一杯热茶吗？
It?s quite cold .Would you like a cup of hot tea?
1.2座位Seating
1．您好，请从这边通道往前走。
Good morning (afternoon, evening). This aisle (way), please.
2. __先生/女士，请从这边上楼梯，楼上是公务舱。
Good morning (afternoon, evening), Mr. / Ms. ___. Please go this way to the upstairs. Business class is in upstairs.
3. 座椅排号在行李架上方。
Seat numbers are indicated on the overhead compartments.
4. 您的座位是20排D座，请跟我来。
Your seat number is 20 D. Please follow me.
5. 麻烦您侧身让后面的旅客过一下。
Excuse me. Please give way to the passengers behind.
6. 好的，旅客登机完毕后，我帮您看看第一排有没有空座位。
Sure, after the boarding finishes, I?ll see if there is any vacant seat for you in the first row.
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7. 25E座位没有旅客，起飞后您可以去坐。
The seat 25 E is vacant, and you can change your seat after take-off.
8. 对不起，您旁边的旅客想和她的孩子坐在一起，您方便跟她换座位吗？
Excuse me. The lady next to you wants to sit with her kid. Would you mind changing seats with her？
9. 对不起，我已沟通过了，但那位旅客还是想坐靠窗的座位。
I have talked with that passenger, but he would more like the window seat.
10. 对不起，机上无法办理升舱手续。建议您下次在地面提前办理。 I am afraid we can not upgrade you on board. May I suggest you arrange that procedure in advance at check-in counter next time?
11. 先生，这里是机组座位，请您回原位。谢谢您的合作！
Excuse me, sir, this is the crew seat. May I ask you kindly to return to your original seat? Thank you for your cooperation.
12. 为了使飞机保持配载平衡，请您回到指定的位子上坐好，谢谢您的合作。
In order to keep the aircraft in balance, please return to your original seats. Thank you.
13. 对不起，您先在座位休息，我去问一下（我请地服人员查询一下），马上就回来。
I am sorry. Please sit in here for the time being. I will check it with the
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ground staff and be back soon.
14. 让您久等了，是我们工作的失误。您现在可以坐在XX排X座，我带您过去。
Thank you for waiting. It is our fault. Please sit in X. I?ll show you the way.
15. 您好，您坐的是应急出口的位置，这是说明书，请您看一下，红色手柄不能触碰，在紧急情况下，请您协助我们的工作。
Sir/ Madam, the seat you are taking is in emergency exit area. Please don?t touch the red handle. Please read this instruction, for we might need your help in case of emergency.
1.3随身物品 Belongings
1. 您的行李太大，行李架里放不下，一会儿帮您托运吧。
I am afraid your baggage is too big to go into the overhead compartment. May I help you check it up?
2. 请取出您行李中的护照、贵重及易碎物品。
May I suggest you to take your passport, the valuables, or the fragile out of your luggage?
3. 您好，这是您的行李吗？请放在您前方座椅下，或放在行李架上。 Sir/ Madam, is this your luggage? May I suggest you to put it under the seat or into the overhead compartment?
4. 对不起，先生，您座椅上方的行李架没地方了。我明白您想把包放4
篇二：空乘常用英语
空乘常用英语
一、乘客与飞机工作人员
international passenger 国际旅客 domestic passenger 国内旅客 connecting passenger 转机旅客 transit passenger 过境旅客 stand-by 候补旅客 no-show 误机者
unaccompanied passenger 无人陪伴儿童 handicapped passenger 残疾旅客 departing passenger 出港旅客 arriving passenger 进港旅客 flight crew 机组人员 captain 机长 pilot 飞行员 copilot 副驾驶员
flight engineer 飞行机械师
stewardess/cabin attendant/air hostess 女乘务员/空中小姐
steward 男乘务员
purser/chief attendant 乘务长 chief purser 主任乘务长 air crew 空勤人员 ground crew 地勤人员
ground service staff 地面服务人员 navigtor 领航员
Main Facilities in the Airport 二、机场主要设备
aerodrome/airport 飞机场 alternate airfield 备用机场 control tower 管制塔台 hangar 机库 fuel farm 油库
emergency service 急救站
localizer 航向信标台/定位信标 weather office 气象站 runway 跑道 taxiway 滑行道
parking bay 停车位置 maintenance area 维修区
terminal departure building 机场大厦/候机楼
international departure building 国际航班出港大厦 seeing-off deck 送客台
domestic departure lobby 国内线出港候机厅 coffee shop 咖啡室
special waiting room 特别休息室 quarantine 检疫
Customs 海关
emigration control 出境检查 snack bar 快餐部
automatic door 自动出入门 arrival lounge 到达大厅 departure lounge 离港大厅 transit lounge 过站大厅
telephone/telegram/fax room 电话/电报/传真间 stand-by ticket counter 补票处
flight information board 航班显示板 check-in counter 办理登机手续柜台 transfer correspondence 中转柜台 carousel 旋转行李传送带 public address 广播室 dispatch office 签派室
police office 机场公安局（警察局） boby temperature scanner 体温检测仪 medical centre 医疗中心 escalator 自动扶梯
elevator （升降式）电梯
moving/automatic walkway 自动步道 air bridge 登机廊桥
airport fire service 机场消防队 catering department 配餐供应部门 duty-free shop 免税商店 airtel/airport hotel 机场宾馆 VIP room 贵宾室 main lobby 主厅
freight building/cargo centre 货运大厦/货运中心 security centre 保安中心 imports shop 进口商品店 entrance 入口
passenger route 旅客通道
boarding gate No.18 第18号登机桥
boarding gate besides No.16 第16号以外登机桥 inＦＯＲＭation counter/office 问询处 lavatory 卫生间
international arrival building 国际航班到达大厦 taxi stand 出租汽车站
demestic connection counter 国内线联运柜台 exit 出口
hotel and limousine service 旅馆及机场交通服务处 limousine stand 机场交通车站 waiting room 休息室
exchange and tax payment 兑换及付税 Customs personnel 海关人员
Customs inspection counter 海关检查柜台 connection counter 联运柜台 baggage claim area 行李认领区 arrival lobby 入境旅客休息室 immigration control 入境检查 security counter 安检柜台 plant quarantine 植物检疫 security check station 安全检查站
animal quarantine 动物检疫
三、A passenger doesn’t take the seat assigned him.） S:Excuse me，sir.May I see your boarding pass?
P1:According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I’ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be possible for me to sit here?
S:I appreciate your problem.But you should be seated in the assigned seat，in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your assigned seat for the time being?After it takes off，you may return to this seat. p1:OK，I see. ...
p2:Excuse me，Miss.Do you mind if I ask you a question? S:Go ahead.
P2:The man over there is a friend of mine.I wonder if I could sit next to him.
S:Well.Let me try to talk with the girl beside him to change the seat with you.Follow me ，please.
May I trouble you，Miss?The man over there woule like to sit together with the passenger here.Would you be kind enough to change to another seat? P3:OK，no problem. S:Thank you，Miss. p2:Thanks a lot. S:You’re **. 四、常用句子
1、Would you like to read these news papers or magazines? 您想看这些报纸或杂志吗?
2、Would you like anything to drink first? 您想先喝点什么?
3、Here is today’s menu．what would you like to have? 这是今天的菜单，你想吃些什么?
4、Thank you for waiting sir．Here you are．Anything more? 谢谢，让您久等了。这是您的饭和咖啡，还要点什么? 5、How about the sweet? 甜食要不要?
6、May I clear up your table now? 现在可以收拾您的桌子吗?
7、Are you going to study there or just for sight seeing? 你是去学习还是只去旅游?
8、The flight has been delayed because of bad weather． 由于天气恶劣，航班已经延误。
9、We can’t take off because the airport is closed due to poor visibility. 由于低能见度，机场关闭，我们不能起飞。
10、Our plane is bumping hard．please keep your seat belt fastened。 我们的飞机颠簸得厉害，请系好安全带。
Before Take-Off 起飞前
1. Morning， madam（Sir）. ** aboard! 早上好，女士（先生）。欢迎登机！
2. May I introduce myself， I’m ___， the chief purser of this flight. 请允许自我介绍。我叫___，本次航班的主任乘务长。 3. Morning， sir. ** aboard. Business class or economy? 早上好，先生。欢迎登机。坐公务还是经济舱？
4. Follow me， please. Your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ Here you are， sir. 是左边靠走廊座位------这是您的座位。
6. I’m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle. 恐怕您坐错位子了，20C正好在那边走廊的后二排。 7. Excuse me for a second， I’ll check. 请稍等一下，我查查看。
8. The plane is about to take off. Please don’t walk about in the cabin. 飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in Hongkong is not so good. It has been delayed. 你知道香港的天气不太好，飞机延误了。
10. Air China Flight CA937 leaves at 0730 in the morning. 中国国际航空公司CA937航班，上午7：30起飞。
11. Flight No. 926， leaving Tokyo at 1740， flies nonstop back to Beijing. CA926航班17：40离开东京直飞回北京。 12. You’re flying economy class. Is that right? 您是坐经济舱，对吗？
Emergency Situation 紧急情况
1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden breakdown of an engine. （本人希望这句话永远不要从CC口里说出来）
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。 2. Don’t panic!不要惊慌。
3. Our captain has confidence to land safely. All the crew members of this flight are well trained for this kind of situation. So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。 4. Take out the life vest under your seat and put it on! 从座椅下拿出救生衣，穿上它！
5. Don’t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab. 请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。 6. Put the mask over your face! 戴上氧气面罩！
7. Bend your head between your knees!把你的头弯下来放在两膝之间！ 8. Bend down and grab your ankles.弯下身来，抓住脚踝。 9. Get the extinguisher.拿灭火器来！
10. Open seat belts. Leave everything behind and come this way! 解开安全带，别拿行李，朝这边走！
11. This plane has eight emergency exits. Please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。 12. Jump and slide down!跳滑下来！
篇三：出国英语：空姐空乘常用语英语词汇和句子
出国英语：空姐空乘常用语英语词汇和句子
我们都知道空姐的英语是stewardess或者是airline stewardess，但是空乘服务常用英语，你又知道多少？下面是空乘服务常用英语口语，跟着小编一起去学习吧！
常用空乘词汇：
boarding check 登机牌
plane ticket 飞机票
ramp 扶梯
first class 头等舱
conomy class,tourist class 经济舱
air route,air line 航线
to take off,take－off 起飞
landing 着陆
International Flight 国际班机
Domestic Flight 国内班机
常用空乘句子：
Morning,madam(Sir).Welcome board!
早上好，女士(先生)。欢迎登机!
May I see your boarding pass?
请出示您的登机牌。
You should take your assigned seat,for the plane must keep its balance when it takes off.
为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。
Follow me, please. Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
Excuse me for a second, I’ll check.
请稍等一下，我查查看。
The plane is about to take off. Please don”t walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
We are sorry to imform you that our flight will be delayed due to the unfavourable weather conditions at this airport.We have to wait till the weather gets better.
对不起，由于本机场天气状况不好，我们的航班将被延误。我们要等到天气条件好转才能起飞。
The ramp has just been put in its position.Now you can get your belongings and disembark. 舷梯已经放好。现在您可以拿着行李下飞机了。
Thank you for flying with us and hope to have the pleasure of being with you again. 感谢您乘坐我们的班机，希望能有幸再次和您见面。
原文来自 必克英语/studydetail_49703478.html
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